Description

ApexChat is a live chat and virtual assistant software designed for sales, marketing, and customer success teams. It enables users to automatically collect contact information, qualify and capture leads, acquire prospect availability to meet, and escalate chats to internal customer service teams. Features include a virtual assistant, chat widgets, exit pop-up capability, leads management, skill-based routing, chat to phone transfer, sorting/filtering tools (by territory, company size, and industry), English and Spanish language capabilities, and analytical reporting.