Description

Sales Cloud Einstein is a SaaS-based sales productivity management platform designed for marketing and sales teams. It enables users to identify leads, convert opportunities, and retain customers; automate data entry and predictive analysis; handle the creation of contact records and roles; predict forecast sales using automated machine learning; explore customer sentiment, competitor involvement, and overall prospect engagement. Features include lead and opportunity scoring, opportunity and account insights, forecast management, activity capturing, Salesforce Inbox support, and predictive analytics.