Description

SAP Collections and Dispute Management is an account management solution designed for account managers. It enables users to create and manage dispute records from the process receivables APP; create material cost estimate and post statistical figures; automate the escalation of billing disputes and handle overdue receivables; implement and automate receivables management; optimize business processes such as debt collection, invoice disputes, and overdue receivables. Features include dispute resolution tools, real-time data analytics, conversation sharing functions, and workflow integration.