Description

ServicePRO is a suite of workflow management solutions designed for small-medium businesses and large-scale enterprises. It enables users to manage and monitor processes, tasks, and cases, identify potential issues such as bottlenecks, re-use documents, forms, memorandums, and shipping papers aligned with processes, run some applications internally and others as hosted services, optimize resource utilization and capacity planning, automate the dispatch process and restoration time calculation, and streamline the content and workflow management. Solutions include collaborative workflow, social apps, document management, calendar and synchronization, user-defined request types, project templates, and role-based access control.