Contact Center Management
SMS-Magic
Contact Center Management
Installs
266
Description
SMS-Magic is a conversation messaging management platform designed for contact centers. It enables users to respond and drive an interactive conversation, generate a notification with CRM-driven automated multichannel text messaging, converse with consumers, streamline patient and client communications with HIPAA compliant messaging, as well as centralize message threads from the outset. Features include cadence automation, auto-response templates, worklist management, data privacy management, and objection management.
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Companies Currently Using SMS-Magic
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| University of Massachusetts | massachusetts.edu | "534 Goodell Building, 140 Hicks Way" | Amherst | 01003-9333 | "Above 10,000" | Education | Colleges & Universities | "Over $1,000,000,000" | (413) 545-0722 |
| Cornell University | cornell.edu | 616 Thurston Ave | Ithaca | 14853 | "Above 10,000" | Education | Colleges & Universities | "Over $1,000,000,000" | (607) 254-4636 |
| Arcadia University | arcadia.edu | 450 S. Easton Rd | Glenside | 19038 | From 500 to 999 | Education | Colleges & Universities | "From $50,000,000 to $99,999,999" | (215) 572-2900 |
| University of Massachusetts Boston | umb.edu | 100 William T. Morrissey Blvd | Boston | 02125-3393 | "From 1,000 to 4,999" | Education | Colleges & Universities | "From $200,000,000 to $499,999,999" | (617) 287-5000 |
| University of Massachusetts Lowell | uml.edu | 84 University Ave | Lowell | 01854-2828 | "From 1,000 to 4,999" | Education | Training | "From $200,000,000 to $499,999,999" | (978) 934-1000 |
Firmographics of Companies using SMS-Magic
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# Employees
Revenue (USD)
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