Description

Zendesk Explore is a customer analytics and reporting software designed for business enterprises. It enables users to measure and optimize customer interactions, analyze the entire customer experiences, take stock of operational metrics, as well as share and collaborate information across different channels. Features include customized dashboards, pre-calculated service metrics, data filtering, automated delivery scheduling, support for multiple data formats, chart recommendations, custom fields, result controls, drag-and-drop editing, intuitive drill-ins, dashboard viewer portal, product-wide search, and multilingual support.