Unified Communications & Collaboration (UCC)

Avaya Voice Portal

Unified Communications & Collaboration (UCC)
Installs

592

Description

Avaya Voice Portal is an IT-managed speech and video self-service solution designed for contact centers. It enables users to accelerate and manage automation of services and support from inbound inquiry to streaming video self-help, collect the touchtone, speech recognition and video events, execute fail-over in case of loss of a media processing, see the geographical distribution of caller information for visual trends analysis, create applications by hand-coding VoiceXML/CCXML, as well as create self-service applications. Features include Avaya Communication Manager integration, ISDN support, IP Endpoint Registration support, VPMS support, advanced call handling, and multiparty conferencing.

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Companies Currently Using Avaya Voice Portal

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
First Republic Bank firstrepublic.com 111 Pine St San Francisco 94111 "From 5,000 to 9,999" Finance Banking "Over $1,000,000,000" (415) 392-1400
TOTAL totalenergies.com T Otalenergie Se La Defense 6 2 Place Jean Millier Courbevoie 92400 "Above 10,000" "Energy, Utilities & Waste Treatment" Oil & Gas Exploration & Services "Over $1,000,000,000"
Origin Energy originenergy.com.au 610 Oconnell St Sydney 2000 "From 5,000 to 9,999" "Energy, Utilities & Waste Treatment" "Electricity, Oil & Gas" "Over $1,000,000,000"
MWM mwm.net 490 Prospect St Salem 44460-2627 "From 1,000 to 4,999" Manufacturing "Industrial Machinery, Supplies & Equipment" "From $50,000,000 to $99,999,999" (330) 337-6127
Evalueserve evalueserve.com Schutzengraben 20 Schaffhausen 8200 "From 1,000 to 4,999" Technical Software Manufacturers "From $200,000,000 to $499,999,999"

Firmographics of Companies using Avaya Voice Portal

Locations
# Employees
Revenue (USD)
Industry

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