Introduction
At IntentWire, we prioritize the privacy and security of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://intentwire.com and utilize our services. By accessing or using our website and services, you agree to the terms outlined in this policy.
We adhere to the latest data protection regulations including GDPR, CCPA, and other global privacy standards to ensure your information remains protected at all times.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you engage with our services, such as signing up for consultations or subscribing to our newsletter, we may collect personal details including your name, email address, phone number, company name, job title, and billing information.
- Usage Data: We gather information on how our website is accessed and used, including your IP address, browser type, device information, pages visited, and the time spent on those pages.
- Cookies and Tracking Technologies: Our website uses cookies to enhance user experience, analyze trends, administer the site, track users' movements around the site, and gather demographic information. You can control cookie settings through your browser preferences.
2. How We Use Your Information
The information we collect is utilized for various purposes, including:
- Providing and maintaining our services
- Personalizing user experience
- Sending periodic emails for service updates, promotions, or other information
- Responding to inquiries and customer support requests
- Conducting research and analysis to improve our services
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners to perform services on our behalf, such as payment processing, email delivery, and hosting services. These third parties are obligated to protect your information and use it solely for the purposes for which it was shared. We may also disclose information if required by law or in response to valid legal processes, such as subpoenas or court orders.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- End-to-end encryption for data in transit and at rest
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Secure server technologies with advanced firewalls
- Continuous employee security training programs
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal data
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, please contact us at privacy@intentwire.com. We will respond to all legitimate requests within 30 days. For identity verification purposes, we may require additional information before processing your request.
6. International Data Transfers
As a global company, we may transfer your personal information to countries outside your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to other countries, including the United States, where our servers are located. We ensure all international data transfers comply with applicable data protection laws through:
- EU Standard Contractual Clauses
- Adequacy decisions for relevant countries
- Binding Corporate Rules where applicable
- Robust data processing agreements with all third parties
7. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
8. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Material changes will be communicated to registered users via email or through prominent notices on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
- IntentWire Privacy Team
- Email: info@intentwire.com
- Address: Dr Essex, Richardson, TX
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.