Description

CallTools is a predictive dialer and inbound call center management solution designed for small businesses, enterprise customers, BPOs, telemarketers, appointment setters, and sales and customer support centers. It enables users to improve the productivity of their call center operations by managing contact lists more efficiently. The list management feature includes list scrubbing, recycling and list export, which help users store and manage their contact lists from a central location. Users can also record and download calls for to monitor performance and train personnel.