Description

Distribution Engine is a Salesforce-based lead routing optimization platform designed for project managers, administrators, and representatives. It enables users to create a team, append round-robin distributors and visualize assignment, manage lead types by building team member filters, accomplish the representative availability based-on working hours and shut-down, accelerate conversion rate by optimizing time to contact, monitor daily assignment activity through its distribution console, create and customize reports and dashboards, as well as consolidate tags and assign to users. Features include online toggling capability, shift pattern analysis, configuration management, preference order management, risk optimization, service level agreement (SLA) support, alert generation, and source management.