Description

Marchex is a suite of call and conversational analytics solutions designed for marketing and customer support teams. These products enable users to track the real-time total call and text message count by ad, campaign, channel, or session to understand the source, identify the effective campaigns and channels based on lead scoring, associate website tags to phone call outcomes, access call recordings, transcripts, and caller ID directly within the UI, and filter and block the unwanted phone calls from telemarketers, auto-dialers, accidental hang-ups, and spam callers. Products include Marchex Marketing Edge, Marchex Sales Edge, Marchex Call Analytics Conversation Edition, Marchex Call Marketplace, Marchex Local Leads, Marchex Sonar Intelligent Messaging, and Marchex Reputation Management.