Description

Orum is a live customer conversation management platform designed for sales teams. It enables users to automate outbound calling; automatically drop voicemails custom to each step; call up to ten numbers in parallel; pull call tasks, contact details, and outreach history; filter call history by call disposition and type; and access detailed call analytics to visualize performance over time. Features include CRM integration; representative performance tracking; full contact detail dashboard; in-browser, high-fidelity VOIP dialing; AI-powered voice transcription; phone tree navigation; voicemail detection; and remote call coaching.