Contact Center Management
Playvox
Contact Center Management
Installs
245
Description
Playvox is a suite of contact center management solutions designed for customer service agents, team leaders, QA analysts, workforce schedulers, and managers. These products enable users to evaluate and identify customer service problems in real-time, create custom goals and KPIs to track team performance, classify courses and learning paths, and monitor schedule adherence and occupancy throughout the day. Products include Playvox Quality, Playvox Coaching, Playvox Learning, Playvox Agent Optimization Suite, and Playvox Workforce Management (WFM).
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Companies Currently Using Playvox
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Unbounce | unbounce.com | 400-401 West Georgia St | Vancouver | V6B 5A1 | From 200 to 499 | Technical | Software Development & Technical Consulting | "From $50,000,000 to $99,999,999" | (604) 484-1354 |
| SeatGeek | seatgeek.com | "902 Broadway, 10th fl" | New York | 10010 | From 200 to 499 | Technical | Software Manufacturers | "From $10,000,000 to $49,999,999" | |
| Asurion | asurion.com | 648 Grassmere Park Rd | Nashville | 37211 | "Above 10,000" | Insurance | Insurance | "Over $1,000,000,000" | (888) 881-2622 |
| Blink Health | blinkhealth.com | "1407 Broadway, Rm 2100" | New York | 10018-5121 | From 200 to 499 | Healthcare | Hospitals & Clinics | "From $10,000,000 to $49,999,999" | (844) 265-6444 |
| Daily Pay | dailypay.com | "55 Broad St, Fl 15" | New York | 10004-3706 | Unknown | Finance | Brokerage | "From $50,000,000 to $99,999,999" |
Firmographics of Companies using Playvox
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