Description

Quiq is a business SMS text messaging and customer engagement platform designed for sales and marketing executives. It enables users to build and manage customer inquiries, customize and send 2-way outbound messages, accelerate the share of wallet, analyze exceptional experience with text and messaging, add and transfer custom data to the conversation, route response based-on the topic or campaign of the message, receive promotions by uploading a file of phone numbers, track packages by sending messages with links, schedule appointments by suggesting time slots, as well as leverage queues, collaboration and transfer capabilities. Features include pre-sales assistance support, subscription renewal capability, snippet management, repetitive task optimization, service level agreement (SLA) support, collaboration management, and dashboard capability.