Description

Salesforce Sales Cloud is a customer relationship management (CRM) and performance management platform designed for sales and marketing executives. It enables users to access and visualize contacts and communication history of the customer, share insights and documents through collaboration tools, receive social profile information from accounts and contacts, set up revenue and quantity schedules to mirror payment and delivery phases, generate a PDF from an approved template, manage and track campaigns across channels, receive updated contents and classify content across libraries, send a message and access engagement metrics, as well as analyze distributed marketing campaigns. Modules include Contact Management, Opportunity Management, Lead Management, Reports and Dashboards, Email Integration, Sales Forecasting, and Sales Data and Intelligence.