Description

ServiceNow Service Catalog is an IT self-service catalog solution designed for service administrators. It enables users to define transitions between workflow activities, modify activities and conditions, summarize workflow progress through stages, validate workflows to identify potential problems, create, maintain, and publish catalog items, identify and correct violations for optimal performance, as well as search a service or catalog item and specify assertion rules to ensure valid search results. Features include status tracker, catalog item designer, automated testing framework, user interface macro customization, and item diagnostic report.