Productivity Solutions

Synthetix

Productivity Solutions
Installs

146

Description

Synthetix is an automated and agent-assisted customer experience (CX) platform designed for customer service and customer experience professionals. It enables users to resolve customer queries by sharing information, build interactive decision trees and create customer journeys, and collate information spread across multiple systems and individuals. Features include natural language processing (NLP) capability, chatbot, multichannel customer chat, inbound contact optimization, complaints management, CSAT score enhancement, and knowledge base management (for teams and customers).

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Companies Currently Using Synthetix

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
First Republic Bank firstrepublic.com 111 Pine St San Francisco 94111 "From 5,000 to 9,999" Finance Banking "Over $1,000,000,000" (415) 392-1400
TOTAL totalenergies.com T Otalenergie Se La Defense 6 2 Place Jean Millier Courbevoie 92400 "Above 10,000" "Energy, Utilities & Waste Treatment" Oil & Gas Exploration & Services "Over $1,000,000,000"
Origin Energy originenergy.com.au 610 Oconnell St Sydney 2000 "From 5,000 to 9,999" "Energy, Utilities & Waste Treatment" "Electricity, Oil & Gas" "Over $1,000,000,000"
MWM mwm.net 490 Prospect St Salem 44460-2627 "From 1,000 to 4,999" Manufacturing "Industrial Machinery, Supplies & Equipment" "From $50,000,000 to $99,999,999" (330) 337-6127
Evalueserve evalueserve.com Schutzengraben 20 Schaffhausen 8200 "From 1,000 to 4,999" Technical Software Manufacturers "From $200,000,000 to $499,999,999"

Firmographics of Companies using Synthetix

Locations
# Employees
Revenue (USD)
Industry

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