Description

SysTrack is a digital experience monitoring solution designed for IT environments. It enables users to gather and analyze data on end-user experience and business productivity, track and measure the project and service-level agreement's (SLA) performance, segment customers based on work, patterns, behaviors, and IT tools, optimize hardware IT investments, and identify, diagnose and resolve application issues. Features include continuous user segmentation (personas), need based procurement, proactive support, SLA transparency, budget rationalization, application license utilization management, desktop transformation, help desk optimization, application performance management, hardware performance management, risk visualization and insight engine.