Description

UserVoice is a SaaS-based product feedback management software designed for product and feedback managers and executives. It enables users to gather, aggregate, analyze, and follow through on feedback from customers and internal teams; manage the spreadsheets of comments and emails from sales teams; segment potential product ideas by evaluation criteria; identify product features and address the requirements of different customer groups; measure customer satisfaction with an NPS survey in-application. Features include in-app widget customization, voice validation, Salesforce support, data warehouse, customer relationship management (CRM), and product roadmap tools.