Description

Advisory Board iRound for Patient Experience is a patient experience and complaint optimization solution designed for healthcare sectors. It enables users to analyze the impact on value-based purchasing and reimbursement, automate disseminating service recovery requests, identify and respond to session modification, simulate optimal interaction with patients, build compliance and determine rounding processes, as well as collect data with round forms. Features include dashboard capability, transcription error optimization, conversation streamlining, service recovery capability, and infection control monitoring.