Description

Annex Cloud is a suite of SaaS-based customer experience software modules designed for data analysts and marketing executives. These modules enable users to customize the customer experience analytics metrics; translate the visitor's digital body language into experience sensors; analyze deviations and quantify business impacts; build online and in-store checkout processes through native integrations with point-of-sale systems and eCommerce platforms; review conversion analysis and conjunction with other data sets. Modules include loyalty experience, engagement manager, customer experience manager, loyalty engine, and communication manager. Features include workspace customization, reward distribution, social engagement, performance management, referral partner list, asset management, visitor conversion, and strategic analysis.