BMC Remedy Service Desk

Incident Management (IcM)

Installs

3361

Description

BMC Remedy Service Desk is an ITIL-compliant incident management solution designed for IT administrators. It enables users to determine the root cause of a problem and resolve incidents, manage an incident request through its lifecycle, view request by setting permission in the application permission model, review customers' active records, as well as track the assignment. Features include status analysis, CI unavailability recording, task management, script management, and target optimization.

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Companies Currently Using BMC Remedy Service Desk

Company Name	Website	Address	City	Zip	Employee Range	Top Level Industry	Sub Level Industry	Revenue (USD)	Phone
First Republic Bank	firstrepublic.com	111 Pine St	San Francisco	94111	"From 5,000 to 9,999"	Finance	Banking	"Over $1,000,000,000"	(415) 392-1400
TOTAL	totalenergies.com	T Otalenergie Se La Defense 6 2 Place Jean Millier	Courbevoie	92400	"Above 10,000"	"Energy, Utilities & Waste Treatment"	Oil & Gas Exploration & Services	"Over $1,000,000,000"
Origin Energy	originenergy.com.au	610 Oconnell St	Sydney	2000	"From 5,000 to 9,999"	"Energy, Utilities & Waste Treatment"	"Electricity, Oil & Gas"	"Over $1,000,000,000"
MWM	mwm.net	490 Prospect St	Salem	44460-2627	"From 1,000 to 4,999"	Manufacturing	"Industrial Machinery, Supplies & Equipment"	"From $50,000,000 to $99,999,999"	(330) 337-6127
Evalueserve	evalueserve.com	Schutzengraben 20	Schaffhausen	8200	"From 1,000 to 4,999"	Technical	Software Manufacturers	"From $200,000,000 to $499,999,999"