Contact Center Management
Calabrio Analytics
Contact Center Management
Installs
40
Description
Calabrio Analytics is a phonetics and speech-to-text transcription tool designed for contact centers. It enables users to identify customer friction points by monitoring interaction trends, anticipate customer requirements and resolve issues, recognize opportunities to streamline workflows, manage script adherence, as well as examine interactions for agent coaching. Features include predictive analytics, agent performance management, litigation management, campaign management, workflow management, and a dashboard.
Get A Quote
Complete the eligibities checklist now and get started with your online application
Companies Currently Using Calabrio Analytics
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Equifax | equifax.com | "1550 Peachtree St., NW" | Atlanta | 30309 | "Above 10,000" | Technical | Software Development & Technical Consulting | "Over $1,000,000,000" | (404) 885-8000 |
| Superior Propane | superiorpropane.com | "6750 Century Avenue, Suite 400" | Mississauga | L5N 2V8 | "From 1,000 to 4,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "From $10,000,000 to $49,999,999" | (905) 285-4095 |
| Delta Air Lines | delta.com | 1030 Delta Blvd | Atlanta | 30354-1989 | "Above 10,000" | Transportation | "Airlines, Airports & Air Services" | "Over $1,000,000,000" | (404) 715-2600 |
| MAXIMUS | maximus.com | 1891 Metro Center Dr | Reston | 20190 | "Above 10,000" | Business Services | Management & Business Consulting | "Over $1,000,000,000" | (703) 251-8500 |
| Logan Health | logan.org | 310 Sunnyview Ln | Kalispell | 59901-3129 | Unknown | Healthcare | Hospitals & Clinics | Unknown | (406) 752-1730 |
Firmographics of Companies using Calabrio Analytics
Locations
# Employees
Revenue (USD)
Industry