Description

CallFire is a series of web-based cloud telephony software products designed for the hybrid multi-cloud environment. These products enable users to send custom messages with information from a spreadsheet or server; utilize call tracking numbers to send text messages; send automated surveys and polls to customers; track real-time results; and use an auto-attendant phone system to route incoming calls. Products include voice broadcasts, call tracking, text messaging, and interactive voice response. Features include campaign management, prerecorded messages, data collection, customer history, and call routing.