Description

Catchpoint is a digital experience monitoring platform designed for customer experience (CX) professionals. It enables users to monitor, analyze, and troubleshoot the performance of all the digital services, predict how performance impacts customer engagement, detect, identify, escalate, and fix performance issues, isolate the cause of delays to the device, network, or application, monitor public and private networks for congestion, packet loss, and peering issues, and perform multi-dimensional and historical analysis to visualize performance, availability, and reliability of the applications and services. Products include real user monitoring, synthetic monitoring, endpoint monitoring, network monitoring, service level agreement (SLA) management, and performance analysis.