Description

Cisco Smart Net Total Care (SNTC) is an incident and coverage management platform designed for IT administrators and security professionals. It enables users to see model-specific content, download software, access automated tools, join forums and manage support cases, view alerts and reports relevant to the network, maintain tracking and reporting of the installed base, renew preparation and planning, publish product alerts and security advisories, as well as verify risk and plan for upgrades. Features include Cisco TAC support, security alert optimization, service availability, coverage management, budget planning, product lifecycle management, multiproduct and multivendor capability.