Description

CloudTalk is a call center software designed for sales and support teams. It enables users to streamline the caller’s CRM information with 2-way sync solutions; track the call activity of customers; automate the recording of calls; generate sales reports; perform segmentation of target audiences; capture notes on client interactions and; create personalized invoices for clients. Features include call queuing, number porting, internal phone number tags, a real-time dashboard, custom reporting, and automated call distribution.