Description

Deck Commerce is an order management system designed for direct-to-consumer retailers. It enables users to aggregate and update inventory across channels (online, stores, marketplaces, dropshipping), trigger and monitor actions during processing (including payment, SMS notifications, emails, financials, tax, and loyalty programs), train and onboard new agents and store associates, and automate and coordinate the return process to decrease cycle times and handling costs. Features include inventory management, order orchestration, transaction processing, return management, and customer service portal.