Description

Delighted NPS (Net Promoter Score) is a net promoter score software designed for back-office administrators and HR executives. It enables users to collect, analyze and act on customer feedback, handle details for high response rates and actionable results, add a logo, customize colors and create a branded survey page, manage and layer up to 10 follow-up questions, schedule surveys to send at routine intervals with Autopilot, as well as search on specific keywords to see scores. Features include transaction management, question customization, Delighted API support, referral management, rating management, a dashboard, AI capability, and control permissions.