Description
eGain (Unspecified Product) is a suite of cloud-based digital customer engagement solutions designed for call centers, customer service organizations, and contact centers. These products enable users to identify and resolve customer issues across traditional and emerging interaction channels, exchange text messages, files, web pages, and knowledgebase articles with visitors and call over voice channels (landlines or mobile phones), measure, analyze, and refine contact center operations, and monitor social networks such as Facebook, Twitter, and blogs for customer queries. Products range from eGain CallTrack, Chat, Virtual Assistant, ClickToCall, Cobrowset to Mail, Messaging Hub, Notify, Offers, and Social.
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Companies Currently Using eGain (Unspecified Product)
Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
---|---|---|---|---|---|---|---|---|---|
First Republic Bank | firstrepublic.com | 111 Pine St | San Francisco | 94111 | "From 5,000 to 9,999" | Finance | Banking | "Over $1,000,000,000" | (415) 392-1400 |
TOTAL | totalenergies.com | T Otalenergie Se La Defense 6 2 Place Jean Millier | Courbevoie | 92400 | "Above 10,000" | "Energy, Utilities & Waste Treatment" | Oil & Gas Exploration & Services | "Over $1,000,000,000" | |
Origin Energy | originenergy.com.au | 610 Oconnell St | Sydney | 2000 | "From 5,000 to 9,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "Over $1,000,000,000" | |
MWM | mwm.net | 490 Prospect St | Salem | 44460-2627 | "From 1,000 to 4,999" | Manufacturing | "Industrial Machinery, Supplies & Equipment" | "From $50,000,000 to $99,999,999" | (330) 337-6127 |
Evalueserve | evalueserve.com | Schutzengraben 20 | Schaffhausen | 8200 | "From 1,000 to 4,999" | Technical | Software Manufacturers | "From $200,000,000 to $499,999,999" |