Contact Center Management
Genesys PureEngage cloud
Contact Center Management
Installs
62
Description
Genesys PureEngage cloud is an omnichannel, inbound, and outbound engagement platform designed for SIP-based contact centers. It enables users to manage and respond to voice interactions, handle and respond to customer email inquiries, connect customers to resources via text message routing, control private conversations and comments, and co-browse in conjunction with real-time chat or phone support. Features include disaster recovery, SOC and HIPAA-compliant support, scalability, widget customization, and feedback management.
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Companies Currently Using Genesys PureEngage cloud
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| Las Vegas Valley Water District | lvvwd.com | 1001 South Valley View Blvd | Las Vegas | 89153 | "From 1,000 to 4,999" | "Energy, Utilities & Waste Treatment" | "Electricity, Oil & Gas" | "From $200,000,000 to $499,999,999" | (800) 252-2011 |
| TPG Telecom | tpg.com.au | 63-65 Waterloo Road | Macquarie Park | 2113 | "From 1,000 to 4,999" | Telecommunications | Telephony & Wireless | "Over $1,000,000,000" | |
| Equifax | equifax.com | "1550 Peachtree St., NW" | Atlanta | 30309 | "Above 10,000" | Technical | Software Development & Technical Consulting | "Over $1,000,000,000" | (404) 885-8000 |
| VMware | vmware.com | 3401 Hillview Ave | Palo Alto | 94304 | "Above 10,000" | Technical | Software Manufacturers | "Over $1,000,000,000" | (650) 427-1000 |
| Info-Matrix Corporation | info-matrix.com | "202 Senate Ave., Suite N-400" | Camp Hill | 17011 | From 50 to 199 | Business Services | Management & Business Consulting | "From $10,000,000 to $49,999,999" | (717) 260-9850 |
Firmographics of Companies using Genesys PureEngage cloud
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Revenue (USD)
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