Description

InSided is a cloud-based customer community platform designed for B2B SaaS and subscription-based industries. It enables users to start conversations, ask questions, share ideas, respond to surveys and post articles in a central place; integrate external sources like status pages, social widgets and forms; use CRM data to personalize the experience; visualize content based on customer segments and user-roles; utilize dashboards to track members, registrations, ranks and leaderboards; create private groups and areas for beta testers; categorize ideas by product area. Features include content management, content moderation, group management, ideation, member directory, membership management, and social media management.