Description

iSupport Software is an IT help desk and customer service software designed for service desk administrators. It enables users to communicate and track key performance indicators, manage and customize fields, forms, and customer portals, configure custom forms and complex business rules without budget-busting consulting engagements, automate the scanning of networks, automate incidents, problems and changes, as well as publish charts and graphs in real-time to managers. Solutions include iSupport Incident Management, iSupport ITIL, iSupport Rules, iSupport Asset Management, iSupport Knowledge Management, and iSupport Self-Support.