Description

Jadu is a continuum web content and experience management platform designed for IT administrators. It enables users to create and manage customer interaction and expectation, optimize the call to the customer services team, visualize cases and review the facts, improve timeline by sending the message, appending notes and files, configure alerts to notify events, establish key metrics for measuring performance, manipulate and retrieve form-based information, as well as share and create plugins and widgets. Features include transaction management, service level agreement (SLA), reporting optimization, CRM integration, PayBridge integration, workflow management, and content scheduling capability.