Description

Omilia is a suite of conversational AI self-service solutions designed for large corporations, integrators, and contact center service providers. These products enable users to provide a human-like conversational experience for self-service across all channels, set up independent and configurable natural language dialog components that handle a single task, authenticate customers via their unique biometric voice-print, view analytics and statistical data of the system’s performance, analyze user interactions, and identify areas for increased automation. Products include DiaManT (Dialog Manager platform), deepNLU (NLU engine), deepASR (ASR engine), deepVB (conversational biometric authentication), xPert Packs (NLU and ASR pre-trained packages), Omilia Cloud Platform (multi-tenant conversational AI platform), DRTviewer (session monitoring and analysis), omAnalytics (big data visualization), OCP miniApps (NLU dialog components), and Conversation Studio (developer tools).