Description

Oracle Customer Hub (also known as Siebel Universal Customer Master or Siebel UCM) is a customer information management solution designed for data managers. It enables users to consolidate and govern the set of master customer information across the enterprise, track and maintain changes over time, control the access, retrieval, privacy, audit, and change management rules, monitor and fix the data decay of account and contact records, and streamline compliance risks and credit risk costs management. Features include customer data model, address validation, data governance manager, composite and granular web services library, pre-built integration with operation applications, and master data management (MDM) analytics.