Contact Center Management

SAP Contact Center

Contact Center Management
Installs

802

Description

SAP Contact Center (formerly SAP Business Communications Management) is a cloud-based contact center management solution designed for call centers. It enables users to create a virtual contact center, configure alerts, analyze KPI by running reports for SAP BusinessObjects, as well as streamline first-contact resolution and customer satisfaction. Features include scalability, cost optimization, call routing, platform management, enhanced interoperability, and moderate total cost of ownership (TCO).

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Companies Currently Using SAP Contact Center

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
Dart Container dartcontainer.com 500 Hogsback Rd Mason 48854 "Above 10,000" Manufacturing "Plastic, Packaging & Containers" "Over $1,000,000,000" (800) 248-5960
Whirlpool Corporation whirlpool.com 2000 North M-63 Benton Harbor 49022 "Above 10,000" Manufacturing Household Goods "Over $1,000,000,000" (269) 923-5000
Medtronic medtronic.com 710 Medtronic Pkwy Minneapolis 55432 "Above 10,000" Manufacturing Medical Devices & Equipment "Over $1,000,000,000" (763) 514-4000
ABB abb.com Affolternstrasse 44 Zuerich 8050 "Above 10,000" Construction "Architecture, Engineering & Design" "Over $1,000,000,000"
Tennant Company tennantco.com 10400 Clean St Eden Prairie 55344 "From 1,000 to 4,999" Manufacturing "Industrial Machinery, Supplies & Equipment" "Over $1,000,000,000" (800) 553-8033

Firmographics of Companies using SAP Contact Center

Locations
# Employees
Revenue (USD)
Industry

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