Description
SAP Contact Center (formerly SAP Business Communications Management) is a cloud-based contact center management solution designed for call centers. It enables users to create a virtual contact center, configure alerts, analyze KPI by running reports for SAP BusinessObjects, as well as streamline first-contact resolution and customer satisfaction. Features include scalability, cost optimization, call routing, platform management, enhanced interoperability, and moderate total cost of ownership (TCO).
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Companies Currently Using SAP Contact Center
Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
---|---|---|---|---|---|---|---|---|---|
Dart Container | dartcontainer.com | 500 Hogsback Rd | Mason | 48854 | "Above 10,000" | Manufacturing | "Plastic, Packaging & Containers" | "Over $1,000,000,000" | (800) 248-5960 |
Whirlpool Corporation | whirlpool.com | 2000 North M-63 | Benton Harbor | 49022 | "Above 10,000" | Manufacturing | Household Goods | "Over $1,000,000,000" | (269) 923-5000 |
Medtronic | medtronic.com | 710 Medtronic Pkwy | Minneapolis | 55432 | "Above 10,000" | Manufacturing | Medical Devices & Equipment | "Over $1,000,000,000" | (763) 514-4000 |
ABB | abb.com | Affolternstrasse 44 | Zuerich | 8050 | "Above 10,000" | Construction | "Architecture, Engineering & Design" | "Over $1,000,000,000" | |
Tennant Company | tennantco.com | 10400 Clean St | Eden Prairie | 55344 | "From 1,000 to 4,999" | Manufacturing | "Industrial Machinery, Supplies & Equipment" | "Over $1,000,000,000" | (800) 553-8033 |
Firmographics of Companies using SAP Contact Center
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# Employees
Revenue (USD)
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