Description

SAP CRM is an integrated on-premises customer relationship management (CRM) software designed for sales, marketing, and customer support professionals. It enables users to streamline relationship management with first-party data, model and manage sales territories and incentives, capture and understand customer feedback, create in-app, email, and mobile push campaigns, optimize targeted campaign performance management, automate marketing functions like drip marketing, email marketing, surveys, and newsletters, track completed deals, pipeline items, and next contact schedules, and streamline the leads and prospects management. Features include sales analytics, online invoicing, website integrations, task management, sales pipeline management, and dashboards.