Description

SAP Hybris Cloud for Customer is a cloud-based customer relationship management (CRM) solution designed for sales and marketing professionals. It enables users to add and update contact and records, manage quotes, orders, and contracts, synchronize customer information across Microsoft Outlook and Google Gmail, analyze the productivity, trends, and competitive pricing, view, search, and filter store locations based on visit frequency, history, priority, and account classification, and access back-office quote-to-cash information in real-time. Features include interactive dashboards, product recommendations, embedded real-time customer analytics, lead management, performance tracker, and sales pipeline management.