Description

SAP Quality Issue Management (SAP QIM) is a quality issue and relative activities management solution designed for quality analysts and application developers. It enables users to map processes relating to issues and activities, monitor the processing status throughout the resolution process, capture resolution and validation, map use cases, access quality activities using role-based worklists, and determine partners, codes, and activities automatically (based on rules), as well as control communication with external systems. Features include user interface (UI) customization, transparent documentation, hierarchy management, worklist management, BRFplus support, and criteria management.