Description

SAP Warranty and Claim Management is a cross-application material management component designed for supply chain professionals. It enables users to find warranty claims according to selection criteria, create recalls and authorizations, process, track, and manage warranties and related claims throughout the lifecycle, maintain equipment and products information on a contract, assist and streamline forecasting and warranty reserve management, analyze trends across functions and performance standards, and monitor and examine warranty expense, claims turnaround time, processing efficiency, parts return efficiency, supplier recovery rate, and supplier quality. Features include data management, checks for automatic processing, dynamic analytics, online reporting, and integration with other SAP products.