Description

SMG is a suite of employee and customer experience solutions designed for small, medium, and large enterprises. It enables users to collect, analyze, and share feedback and behavioral data, automatically detect actual visits to the brands, perform a variety of real-time checks on survey transactions, assign actions to team members, and measure noticeable changes in business performance from the previous quarter. Solutions include customer experience management, employee experience, brand research, and reporting and analytics. Features include market intelligence, brand trackers, performance management, mobile application, location-based research, and data integration.