Description

Switchvox is a unified communication (UC) based business phone system designed for telecommunication sectors. It enables users to customize an administrator-set template or a blank canvas, view active calls, call history, and access visual voicemail, access internal and external contacts, manage screen-sharing to collaborate with other desktop softphone colleagues, create an event- and timer-based alerting solutions, transfer active or incoming calls to another extension using deskphone, as well as automate call flow with payment handling and information processing. Features include overhead paging management, 2-way intercom conversation support, caller ID management, queue announcement optimization, multi-lingual support, back-up automation, LDAP integration, and IMAP mailbox extension support.