Description
Talkdesk is a suite of cloud-based contact center and customer experience (CX) solutions designed for the communication sectors. It enables users to manage, develop, and improve agent engagement throughout the employee lifecycle; automate sending timely notifications through phone or SMS; build customer experience strategies; convert historical data into performance and mitigate customer escalations; create and deploy surveys on any channel to capture, analyze, and act on customer feedback. Solutions include Talkdesk Workforce Engagement Management, Talkdesk Omnichannel Engagement, Talkdesk CX Cloud, Talkdesk Financial Services Experience Cloud, and Talkdesk Virtual Agent.
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Companies Currently Using Talkdesk
Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
---|---|---|---|---|---|---|---|---|---|
SmithRx | smithrx.com | "300 Brannan St, Ste 601" | San Francisco | 94107-1874 | Less than 10 | Healthcare | Hospitals & Clinics | "From $10,000,000 to $49,999,999" | (844) 454-5201 |
AlgaeCal Inc. | algaecal.com | "1250 Homer Street, Suite 401" | Vancouver | V6B 1C6 | Less than 10 | Hospitality | Fitness & Dance Facilities | "From $10,000,000 to $49,999,999" | (877) 916-5901 |
The Motorway | motorway.co.uk | "International House, 24 Holborn Viaduct" | London | EC1A 2BN | From 200 to 499 | Retail | Motor Vehicle Dealers | "From $100,000,000 to $199,999,999" | |
Justworks | justworks.com | "55 Water St., 29th Fl." | New York | 10041 | From 500 to 999 | Technical | Software Development & Technical Consulting | "From $10,000,000 to $49,999,999" | (888) 534-1711 |
SpotOn | spoton.com | "300 California St., 4th Floor" | San Francisco | 94104 | "From 1,000 to 4,999" | Technical | Software Development & Technical Consulting | "From $200,000,000 to $499,999,999" | (877) 814-4102 |