Contact Center Management

Talkdesk

Contact Center Management
Installs

1455

Description

Talkdesk is a suite of cloud-based contact center and customer experience (CX) solutions designed for the communication sectors. It enables users to manage, develop, and improve agent engagement throughout the employee lifecycle; automate sending timely notifications through phone or SMS; build customer experience strategies; convert historical data into performance and mitigate customer escalations; create and deploy surveys on any channel to capture, analyze, and act on customer feedback. Solutions include Talkdesk Workforce Engagement Management, Talkdesk Omnichannel Engagement, Talkdesk CX Cloud, Talkdesk Financial Services Experience Cloud, and Talkdesk Virtual Agent.

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Companies Currently Using Talkdesk

Company Name Website Address City Zip Employee Range Top Level Industry Sub Level Industry Revenue (USD) Phone
SmithRx smithrx.com "300 Brannan St, Ste 601" San Francisco 94107-1874 Less than 10 Healthcare Hospitals & Clinics "From $10,000,000 to $49,999,999" (844) 454-5201
AlgaeCal Inc. algaecal.com "1250 Homer Street, Suite 401" Vancouver V6B 1C6 Less than 10 Hospitality Fitness & Dance Facilities "From $10,000,000 to $49,999,999" (877) 916-5901
The Motorway motorway.co.uk "International House, 24 Holborn Viaduct" London EC1A 2BN From 200 to 499 Retail Motor Vehicle Dealers "From $100,000,000 to $199,999,999"
Justworks justworks.com "55 Water St., 29th Fl." New York 10041 From 500 to 999 Technical Software Development & Technical Consulting "From $10,000,000 to $49,999,999" (888) 534-1711
SpotOn spoton.com "300 California St., 4th Floor" San Francisco 94104 "From 1,000 to 4,999" Technical Software Development & Technical Consulting "From $200,000,000 to $499,999,999" (877) 814-4102

Firmographics of Companies using Talkdesk

Locations
# Employees
Revenue (USD)
Industry

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