Description

UserTesting is a customer engagement and experience optimization platform designed for marketing and sales professionals. It enables users to receive on-demand feedbacks and video recordings of customer experiences; capture information with drag-and-drop test builder, template gallery, and ML-based distribution engine; segment the audience by screening contributors from a global network; record digital content on desktop and mobile devices; manage employee networks and distribute tests to community members. Features include audience profile management, data visualization tools, auto-generated transcriptions, open API, clickstream tracking, and payment management.