Description

VanillaSoft is an end-to-end sales engagement software designed for sales executives. It enables users to evaluate call activity metrics and identify requirements for the sales process, analyze lead campaigns by creating custom reports, calculate a lead score by selecting key data points, filter recordings by any result code for targeted coaching and training, sort and view recordings by call outcome, communicate with prospects through text messages, set up automatic call distribution utilizing ring groups and skills-based routing, feed information from script responses into custom fields, as well as define the priority of leads through the sales funnel. Solutions include inside sales, telemarketing, call center, lead management, sales engagement platform, and fundraising.