Contact Center Management
Contact Lens for Amazon Connect
Contact Center Management
Installs
54
Description
Contact Lens for Amazon Connect is a real-time contact center analytics platform designed for customer service and customer experience agents. It enables users to understand the sentiment and trends of customer conversations, track the compliance of customer conversations in the contact center, analyze call transcripts, and create rules to flag customer experience issues. Features include sentimental analysis, conversational search, real-time alerts, full-text transcript search, automated contact categorization, and scorecards.
Get A Quote
Complete the eligibities checklist now and get started with your online application
Companies Currently Using Contact Lens for Amazon Connect
| Company Name | Website | Address | City | Zip | Employee Range | Top Level Industry | Sub Level Industry | Revenue (USD) | Phone |
|---|---|---|---|---|---|---|---|---|---|
| eHealth NSW | ehealth.nsw.gov.au | "Tower B, Level 16, Zenith Centre, 821 Pacific Highway" | Chatswood | 2067 | From 500 to 999 | Government | Government | Unknown | |
| Citizens Bank | citizensbank.com | "1065 Ashley St, Ste 150" | Bowling Green | 42103-3412 | "Above 10,000" | Finance | Banking | "Over $1,000,000,000" | (270) 393-0700 |
| New South Wales Government | nsw.gov.au | 2-24 Rawson Place | Sydney | 2000 | "Above 10,000" | Government | Government | "Over $1,000,000,000" | |
| USAN | usan.com | 3080 Northwoods Circle Peachtree Corners | Norcross | 30071 | From 200 to 499 | Technical | Software Development & Technical Consulting | "From $10,000,000 to $49,999,999" | (888) 676-1112 |
| Tecnomic Systems & Network PVT LTD-TSNPL | tecnomicsystems.com | "27A 1st Fl. Jalan SS21/60, Damansara Utama" | Petaling Jaya | Unknown | Telecommunications | Telephony & Wireless | "From $10,000,000 to $49,999,999" | 60377106496 |
Firmographics of Companies using Contact Lens for Amazon Connect
Locations
# Employees
Revenue (USD)
Industry
