Lucidya

About Lucidya

Lucidya is an AI-powered customer experience management (CXM) platform based in Riyadh, Saudi Arabia, with a global presence. The company specializes in multilingual sentiment analysis, particularly focusing on Arabic dialects and regional variations across the MENA region. Lucidya offers a range of services, including real-time monitoring of customer interactions across various channels, automated categorization of inquiries, and the creation of unified customer profiles.