Terms Of Use

1. Introduction

IntentWire is a Managed Service Provider (MSP) offering a range of IT and cybersecurity solutions, including Managed Security Services (MSSP), to businesses across the USA, Europe, Australia, and Canada. Our services are designed to enhance your organizations efficiency, security, and growth.

2. Services Provided

We offer the following services:

• Managed IT Services: Proactive monitoring and maintenance of your IT systems.
• Managed Security Services: Comprehensive cybersecurity solutions to protect your organization from evolving threats.
• Cloud Solutions: Scalable and flexible cloud services that enable your business to grow without the constraints of traditional IT infrastructure.
• Consulting and Support: Expert guidance and support to help you make informed decisions about your IT strategy.

3. Service Level Agreements (SLAs)

Our SLAs outline the expected performance standards and response times for our services. These agreements are tailored to meet the unique needs of your business and are provided upon request.

4. Payment Terms

Payment for services is due as specified in the service agreement. Late payments may incur additional charges. For detailed payment terms, please refer to your individual service agreement.

5. User Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for the provision of services.
• Ensure that your IT systems are compatible with our services.
• Comply with all applicable laws and regulations.

6. Confidentiality and Data Protection

We are committed to protecting your data. Our privacy policy outlines how we collect, use, and safeguard your information. By using our services, you consent to the collection and use of your information as described in our privacy policy.

7. Termination

Either party may terminate the service agreement with written notice, subject to the terms specified in the agreement. Upon termination, all outstanding payments become due immediately.

8. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

9. Governing Law

These terms are governed by the laws of the jurisdiction in which IntentWire operates. Any disputes will be resolved in the competent courts of that jurisdiction.

10. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about our terms and policies.

11. Contact Us

For any questions or concerns regarding these terms and policies, please contact us at:

• Email: info@intentwire.com
• Phone: +11 (302) 200-8684
• Address: Dr Essex, Richardson, TX