About ICMI
ICMI is a global provider of contact center performance management solutions, specializing in training, consulting, and technology services. The company is dedicated to enhancing customer service and team performance in contact centers, aiming to improve customer experiences and drive business results. ICMI offers a variety of resources tailored for customer management professionals, from frontline agents to executives.
Min project size
50,000+
Hourly rate
50 / hr
Employees
74
Locations
United States
Year founded
Founded 1985
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